Watch Now

Show Notes

Security and Privacy Expert and author, Christopher Budd, is welcomed to the Hacker Valley Studio podcast! You will hear some great communication tips and how to handle people who fear worst case scenarios during a crisis. He explains how to showcase your authority and credibility during a tough situation. He talks about traits that make someone great at handling these situations, the importance of temperament, and improvisation.

In this episode, Christopher Budd shares his journey to becoming an expert in crisis communication. He spent ten years with the Microsoft Security Response Center. He has worked with other security and technology companies as a consultant and full-time employee. He says, “...and if I can sum up what it is I do best, I always say, I take awful news and make it just bad.” Christopher gives some examples of his communication approach. 1) He says he is upfront about news being bad news. He recommends getting credibility by leading with the truth. 2) He then explains reasons why it is a bad situation. 3) Finally, he explains reasons why the situation could be better than you think it might be.

He explains that you are not only dealing with the situation itself but also peoples’ fears and projections of the situation. Christopher talks about different personality types and how they handle crisis management. He explains the importance of temperament, the ability to compartmentalize, and thinking about action steps. As the episode draws to a close, Christopher shares some of his thoughts on the workplace today and some of the changes in the COVID environment. He elaborates on topics like privacy and communication. He highlights how technology has allowed us to function as well as it has in the past few months.

Links:

Learn more about Hacker Valley Studio

Support Hacker Valley Studio on Patreon

Follow Hacker Valley Studio on Twitter

Follow Ronald Eddings on Twitter

Follow Chris Cochran on Twitter

Follow Christopher Budd on Twitter

Learn more about Christopher Budd

Check out christopherbudd.com

You can reach out to Christopher Budd at unimaginativelychristopher@christopherbudd.com

Learn more about the MSRC

Christopher Budd is published in Great Thinkers A-Z

Recent Episodes

Nov 12, 2024

From Shadow IT to Full Asset Visibility with Wes Wright

Can you truly protect what you can't see? Wes Wright, Chief Healthcare Officer at Ordr, joins Ron to share how organizations can shine a light on their network and asset blind spots and take ...

Nov 6, 2024

Building Opportunities for Women and Minorities in Cybersecurity ...

How do you create waves of change in an industry? Connie Matthews, Founder and CEO of ReynCon, speaks with Ron about the power of resilience, mentorship, and taking that first bold step in ...

Oct 29, 2024

Rethinking Cybersecurity Hiring with Naomi Buckwalter

Is cybersecurity gatekeeping holding back the industry? Naomi Buckwalter, Senior Director of Product Security at Contrast Security and Founder of the Cybersecurity Gatebreakers Foundation, ...

Oct 22, 2024

AI, Deepfakes, and Human Risk in Cybersecurity with Perry Carpenter

In a world filled with AI-generated deceptions, how do we discern what’s real? Ron sits down with Perry Carpenter, author of FAIK: A Practical Guide to Living in a World of Deepfakes, ...

Oct 15, 2024

How to Become a True Security Leader with Nathan Case

How does one become a true security leader? According to Nathan Case, it’s not about titles—it’s about impact.  In this episode, Nathan Case, VP of Cloud Security at Clarity, shares his journey ...

Oct 8, 2024

AI and the Future of Cyber Defense with John Hubbard

How can AI shape the future of cybersecurity defense? In this episode, we dive into SOC operations, AI integration, and the latest in threat detection with John Hubbard, Cyber Defense Curriculum ...

Oct 1, 2024

How Adversaries Are Living Off The Dark Web with Jason Haddix

Have you ever lost something important, only to find out someone moved it without telling you? The same thing happens with our personal and business data. But what if you could see what the ...

Sep 24, 2024

AT&T Dynamic Defense: Security Before It Reaches Your Company's ...

In this episode, Ron Eddings and Jen Langdon speak with Senthil Ramakrishnan, Assistant Vice President of Cybersecurity Product at AT&T Business. Senthil shares information about how a new ...

Sep 17, 2024

Soft Skills in Technical Sales to Connect and Sell More with ...

Technical skills open doors, but are soft skills sealing the deal? In this episode, Evgeniy Kharam reveals how communication and connection lead to success in technical sales.    From ...

Sep 10, 2024

Recon Like An Adversary: Uncovering Modern Techniques in Attack ...

Ever wondered how the best defenders become unstoppable? They think like the attackers. In this episode with Jason Haddix, we reveal the strategies hackers don’t want you to know about and show ...

WORK WITH US

PODCASTS + SPEAKING + EVENTS

Are you the best kept secret in cybersecurity? Let's change that by partnering together for podcast ads, social campaigns, and your next event or keynote. Send us your details to get started.