Episode 81 - Communicating in a Crisis with Christopher Budd

Security and Privacy Expert and author, Christopher Budd, is welcomed to the Hacker Valley Studio podcast! You will hear some great communication tips and how to handle people who fear worst case scenarios during a crisis. He explains how to showcase your authority and credibility during a tough situation. He talks about traits that make someone great at handling these situations, the importance of temperament, and improvisation.

In this episode, Christopher Budd shares his journey to becoming an expert in crisis communication. He spent ten years with the Microsoft Security Response Center. He has worked with other security and technology companies as a consultant and full-time employee. He says, “...and if I can sum up what it is I do best, I always say, I take awful news and make it just bad.” Christopher gives some examples of his communication approach. 1) He says he is upfront about news being bad news. He recommends getting credibility by leading with the truth. 2) He then explains reasons why it is a bad situation. 3) Finally, he explains reasons why the situation could be better than you think it might be.

He explains that you are not only dealing with the situation itself but also peoples’ fears and projections of the situation. Christopher talks about different personality types and how they handle crisis management. He explains the importance of temperament, the ability to compartmentalize, and thinking about action steps. As the episode draws to a close, Christopher shares some of his thoughts on the workplace today and some of the changes in the COVID environment. He elaborates on topics like privacy and communication. He highlights how technology has allowed us to function as well as it has in the past few months.


Learn more about Hacker Valley Studio

Support Hacker Valley Studio on Patreon

Follow Hacker Valley Studio on Twitter

Follow Ronald Eddings on Twitter

Follow Chris Cochran on Twitter

Follow Christopher Budd on Twitter

Learn more about Christopher Budd

Check out christopherbudd.com

You can reach out to Christopher Budd at unimaginativelychristopher@christopherbudd.com

Learn more about the MSRC

Christopher Budd is published in Great Thinkers A-Z


Cover for https://HackerValleyStudio.podbean.com/e/episode-137-securing-virtual-and-augmented-reality-with-tamas-henning/

Episode 137 - Securing Virtual and Augmented Reality with Tamas Henning

In this episode, we have the powerful Tamas Henning, Director of Security Engineering...


Cover for https://HackerValleyStudio.podbean.com/e/episode-136-from-tragedy-to-triumph-with-chani-simms/

Episode 136 - From Tragedy to Triumph with Chani Simms

In this episode, we welcome Chani Simms, Managing Director of Meta Defence Labs as we...


Cover for https://HackerValleyStudio.podbean.com/e/road-to-the-webbys-an-underdog-story/

Road to the Webby's: An Underdog Story

Vote here: https://www.hackervalley.com/vote It might seem impossible... but we need ...


Cover for https://HackerValleyStudio.podbean.com/e/episode-134-knowing-your-worth-in-technology-and-cybersecurity-with-jimmy-sanders/

Episode 134 - Knowing Your Worth in Technology and Cybersecurity with Jimmy Sanders

In the studio today is Jimmy Sanders, a mentor, technician and all-around leader.  Ji...


Cover for https://HackerValleyStudio.podbean.com/e/vote-for-hacker-valley-to-win-a-webby-award/

Vote for Hacker Valley to Win a Webby Award!

In this special announcement, we talk about the Webby's, the incredible honor it is, ...


Cover for https://HackerValleyStudio.podbean.com/e/episode-132-giving-back-through-technology-with-gabriela-ariza/

Episode 132 - Giving Back Through Technology with Gabriela Ariza

In this episode, we welcome Gabriela Ariza, a cybersecurity practitioner, influence, ...


Cover for https://HackerValleyStudio.podbean.com/e/episode-131-making-the-most-of-time-off-with-sarah-groen/

Episode 131 - Making the Most of Time Off with Sarah Groen

In this featured episode of Hacker Valley Studio podcast, Ron and Chris are joined by...


Cover for https://HackerValleyStudio.podbean.com/e/episode-130-fighting-for-others-with-anne-marie-zettlemoyer/

Episode 130 - Fighting for Others with Anne Marie Zettlemoyer

Anne Marie Zettlemoyer is Vice President of Security Engineering and Divisional Secur...


Cover for https://HackerValleyStudio.podbean.com/e/episode-129-seeing-the-value-in-everything-with-saam-motamedi/

Episode 129 - Seeing the Value in Everything with Saam Motamedi

Saam Motamedi is a General Partner at Greylock, a Silicon Valley venture capital firm...


Cover for https://HackerValleyStudio.podbean.com/e/episode-128-a-masterclass-on-being-yourself-with-ashish-rajan/

Episode 128 - A Masterclass on Being Yourself with Ashish Rajan

Ashish Rajan is a Cloud Security leader, podcaster, investor and fashion expert. He’s...


Cover for https://HackerValleyStudio.podbean.com/e/episode-127-finding-comfort-in-being-uncomfortable-with-paul-rivera/

Episode 127 - Finding Comfort in Being Uncomfortable with Paul Rivera

Paul Rivera is the president and CEO of Def Logix, he built his own company from the ...


Cover for https://HackerValleyStudio.podbean.com/e/episode-126-the-grit-of-being-world-champion-part-2-with-lee-kemp/

Episode 126 - The Grit of Being World Champion Part 2 with Lee Kemp

In this episode we continue our conversation with Lee Kemp, a three time World Champi...



Chris Cochran

Chris Cochran

Cybersecurity is not technology centric, in my opinion. It is human centric. I am driven by my duty to not only protect people, but enlist and inspire the next generation of cybersecurity professionals.

Ronald Eddings

Ronald Eddings

The pursuit of knowledge always leads to something, so be open to whatever that is. It could be becoming the best, but it’s going to lead something and it’s most likely going to be a positive impact on your life.

Allan Alford

Allan Alford

It's not enough to be knowledgeable and skilled. Without passion you might as well be doing something else. Surround yourself with people who are passionate about what they do and the rest will come together.

CJ Howard

CJ Howard

Learning and listening allows you to access new perspectives and frames of mind. I believe that information is meant to be shared generously, but understanding without compassion is like a map without a legend.

Episode 137 - Securing Virtual and Augmented Reality with Tamas Henning